Hello,

I am sorry for these issues. This time, we have many orders and many questions in tickets and forum. And we have tried to answer questions.

Next week, we will have more one technical supporter. We will try to solve all questions in right time.

Thanks.

Dear Robert Richardson,

Please check your ticket again.

We need more information from your site to check your issue as soon as possible.

Thanks

Those who say service support is the best, please show us your websites which work good without problem. I submited my ticket here www.smartaddons.com/forum/229-sj-minicart-pro/6151-re-mini-cart-doesnt-work#6255 i reminded admin here again and again. NO feedback, finally after playing with my website, now even the old cart cant showup (was working with no problem before).

They never came back to me about the progress, no support on weekends (imagine).

Again, i have NO any affiliate with any company. So admin please tell you tech to bring back my old cart if he cant fix it because my client is loosing CASH because of YOU.

Dear ji shan

Our technical is still checking your issues. We spent about 4 days to debug but we still could not find your issue. Please give us to Monday to solve your issue. It is weekend and we do not support on Sunday

Thanks for your patience.

Let me be frank, i had this plugin since august (igot it from some wares), i tried in many website but it didnt work, then i finally subscribed so that i could get support but i think not.

I have two questions.

1. Is there any live website (not using smart addons one) has this plugin work with no problem? share with us here.

2. If not, what is your refund policy? since i am having problem with this plugin since i bought, it never worked in my website(s)

Dear Ji Shan

There are many sites which are using our modules:
Example:
- age.co/index.php
- www.picnicybarbacoa.com
- life2day.net/levaillant-s-cisticola-detail.html

You are using VirtueMart 2.0.14, it is the latest version of Virtuemart and it is difference with older version. We need time to check this module with latest version.

If possible, please use older version to check our module. Example: v2.0.10

Thanks