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How to get support?

Dear customers, future customers, partners and friends!

This support interface has all the tools we need to listen to your ideas and help you with your problems. Just choose your Department and write your questions or problems. We love feedback and satisfied customers. We promise that you will get answer for your question in 24 hours, so prepare to get satisfied.

If you have product related problem on your site please provide us the following things:

  • Link to your site: To check your site...
  • Admin account: To dig in the site more deeply...
  • Order id: To identify yourself...
  • FTP access (optional): Sometimes we can't solve the problems without it...
  • Important: Please sure that you added your domain to our domain list here. We will be priority support for domains which are registered in our domain list.

How to write a support message?

  • Language: Please write us in the following languages: english.
  • Browser info: If the problem is related to some kind of browser please send the details about it and some screenshots. It helps us a lot.

Custom Work Service
Important: By submitting to this department, you agree to pay for our support. We will check your requirements and give you a good quote within 12 hours.
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