23.10.2013 20:49:42

Status open

Code TT-0000002831

i posted ticket date is 23 today is 28. i am waiting form 5 days but i did not get reply, see how bad is smartaddon ticket support.

we want solution not reason

Dear WebsAir WebsLearn,

We're sorry about this. We've remind our technician. They will check for you now and answer in the ticket. Please feel free to wait us.

Thanks!

Code TT-0000003050

Ticket support is not support in time, support team takes some days to replay. all ways say the reason, when will the solution. all smartaddon users know that support is very bad.

Dear webslancer,

We're at weekend so we can't sure the best support in this time. Your ticket was post on 16 Nov. We will check this in the next working day. Please feel free to wait us.

Thanks!

Forums support also takes lots of time to replay, may be lots of users do not renew for bad support.

Dear WebsAir WebsLearn,

Our technician is checking your problem. Please feel free to wait us. With others you seen, depending on the complication of problem, we will need more time for checking before answer them. And we just only support in the working time from Monday to Friday, no including weekend.

Thank you and hope to see the sympathy from you for this work!