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Purchased Membership but won't let me download
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TOPIC: Purchased Membership but won't let me download

Purchased Membership but won't let me download 10 years, 3 months ago #3894

Why doesn't it work?

Re: Purchased Membership but won't let me download 10 years, 3 months ago #3895

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Dear Taz Zarkin

You can download templates from us

Please go to Joomla -> Downloads -> Joomla Template Club to download

Thanks
Join our Clubs to download our extensions and templates

Re: Purchased Membership but won't let me download 10 years, 3 months ago #3899

David Hoang wrote:
Dear Taz Zarkin

You can download templates from us

Please go to Joomla -> Downloads -> Joomla Template Club to download

Thanks


I don't want templates. I want the Commerical Joomla extensions. That's not included in the membership?

Re: Purchased Membership but won't let me download 10 years, 3 months ago #3901

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Yes, you need to join to JTC-Dev to download commercial extensions

Thanks
Join our Clubs to download our extensions and templates

Re: Purchased Membership but won't let me download 10 years, 3 months ago #3902

David Hoang wrote:
Yes, you need to join to JTC-Dev to download commercial extensions

Thanks


That's what I thought I was joining. I clicked the link from a Joomla extension page, not a template page.

So, basically this means I'm screwed out of $60? I can't just be switched to the right subscription plan? I didn't download any templates. I don't want any of them.

Sorry to sound upset, but the response I'm getting is really poor customer service.
Last Edit: 10 years, 3 months ago by tazzarkin.

Re: Purchased Membership but won't let me download 10 years, 3 months ago #3903

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Dear Taz Zarkin

We are always here to support you. If you want to use extensions only, you can purchase with single product or join to JTC-Dev

We will send money again for JTC-Business to you

Hope it helps

Thanks
Join our Clubs to download our extensions and templates
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