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TOPIC: Renew Subscription

Renew Subscription 7 years, 7 months ago #23134

Hi.

If I renew subscription for 1 year now to take advantage of the offer, will my subscription prolonged? I have still 1 month from previous subscription.

Thank you.

Re: Renew Subscription 7 years, 7 months ago #23140

Well, smartaddons must have a different perspective about renewals.
I renewed my 3-month subscription earlier to take advantage of the offer and instead of that I got a new subscription which starts from today. This is not fair. You should remove renewal if it doesn't work.

Then I tried to buy the copyright removal. I added to cart and I cannot checkout! The system asks me to register again although I'm already logged in! So I cannot buy it!

I know I will get an answer when the offer is over but I thought I could try my luck.

People wake up! You have beautiful templates but very bad support (and website)
Last Edit: 7 years, 7 months ago by totalmedia.

Re: Renew Subscription 7 years, 7 months ago #23141

  • usersmart1
  • OFFLINE
  • Moderator
  • Posts: 1365
  • Karma: 20
Dear totalmedia,

Because your actived JTC Business membership so JTC Personal cannot update.
We will add 37 days to your JTC Business membership.
Please try to login and checkout again. It should be work now.

Thanks & regards!

Re: Renew Subscription 7 years, 7 months ago #23142

Thanks but it is not working.
I get the following message:

Info: You are not a Registered Customer yet. Please provide your Billing Information.

Re: Renew Subscription 7 years, 7 months ago #23158

Still no answer.

And my subscription is still the same. No extension as promised.

And of course I missed the offer since the shopping card is not functional.
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