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Worst Support Ever...
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TOPIC: Worst Support Ever...

Worst Support Ever... 5 years ago #22116

Dear All,

I am a paid customer. I paid like 70 Dollars and I have no support since Friday. It is now Tuesday evening and I presume i wont have an answer before Wednesday.
I can not use my website because i have a problem with the "add image" button on SJ_Live with adsmanager.
I am waiting for a solution before putting my site on live.

Hope the team of smartaddons read their forum

I just wanted to share my experience...

Thanks
The topic has been locked.

Re: Worst Support Ever... 5 years ago #22136

Come on guys.... help a Licensed user....

I really gets on my nerve now. I wrote a ticket as urgent and still no answer.... Apparently the team of adsmanager told you before that your template is not up to date and you have issues with javascript upload...

HELP
The topic has been locked.

Re: Worst Support Ever... 3 years, 11 months ago #26767

I did not renew my license : support is too bad.
The topic has been locked.

Re: Worst Support Ever... 3 years, 11 months ago #26810

  • thuyltt
  • OFFLINE
  • Administrator
  • Posts: 1096
  • Karma: 10
Dear jbesclapez,
Please provide more details on your problem, if possible please send us some photos and your URL link.
Also please send us your ticket id, we will check your ticket and solve your problem.

Thanks.
The topic has been locked.

Re: Worst Support Ever... 3 years, 10 months ago #27081

I bought SJ_LIVE last year (developer version) and I would like to download it again.
How can I do that? Where is the link?
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Re: Worst Support Ever... 3 years, 10 months ago #27088

  • thuyltt
  • OFFLINE
  • Administrator
  • Posts: 1096
  • Karma: 10
Dear sir,
Because your account is expired, now you are only free member, so you can not download it again.
Please renew your membership in order to continue downloading our updates of templates, extensions.

Thanks.
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