Hello!
i bought recently K2 Slideshow II, but in all themes it doesn't show the thumbails... and on firefox when I copy the URL image this copies the URL domain page. and it doesn't copied the URL of an image. what can be the problem?
plese i need a solution urgent
and other question... the module doesn't resize the image to the borders configured?



thanks,
Richard

PS: sorry for my english i speak spanish

Dear ronell

I would like to answer you as follows:
1. i bought recently K2 Slideshow II, but in all themes it doesn't show the thumbails
=> Please make sure that the cache folder and its subfolders can be writable (chmod = 777 or 755)

2. the module doesn't resize the image to the borders configured?
=> We calculate images and resize image without stretching. In this case, you need to change the size of image to your suitable

Thanks

Hello i review and all cache folder is 755...
the problem continue...

Can you change to 777?

If it does not work, please submit a ticket, send us your live url, admin account and ftp account so that we can check it for you

Thanks

I solved my problem. I had pictures with JCE and not to K2. I have already thumbails. but I still have problems with resizing pictures in my slide. what size I need for a slide image of 1000x400?
please i've urgency.
thanks.

Dear ronell

=> We calculate images and resize image without stretching. In this case, you need to change the size of image to your suitable
for example: 1000 x 400 , 2000 x 800

Thanks