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Administrator page refuses to open
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TOPIC: Administrator page refuses to open

Administrator page refuses to open 6 years ago #31618

I have been having a running battle with this template, first I installed the template to my existing website but when I switched to the new template nothing displayed. Let me mention that prior I had been using SJ VeriMag on the website for the past 12 months without any complain at all.

While looking for solutions, I did a quickstart installation, the website was ok but when I tried to go to the admin page, it just wouldn't load.

Re: Administrator page refuses to open 6 years ago #31624

  • admin
  • OFFLINE
  • Platinum Boarder
  • Posts: 1081
  • Karma: 14
Hi Truequest,

i think your php version is slow. Can you try to upgrade to PHP 5.6+ ?

Thanks
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Re: Administrator page refuses to open 6 years ago #31642

Thanks though the template recommendation is 5.4, so I thought that that 5.5 which is my version is more than enough.

Re: Administrator page refuses to open 6 years ago #31643

  • admin
  • OFFLINE
  • Platinum Boarder
  • Posts: 1081
  • Karma: 14
Hello,

You can refer here downloads.joomla.org/technical-requirements
You should check with Recommended column. It will help Joomla to do better.

Thanks
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The following user(s) said Thank You: Truequest

Re: Administrator page refuses to open 6 years ago #31654

I have upgraded my PHP to 5.6, but it still can't open.

Re: Administrator page refuses to open 6 years ago #31742

Dear Truequest

I checked your site this link work normally for Administrator page: prntscr.com/e6ew8z
this site not work: prntscr.com/e6ewi9
please let's me now the domain that you want to check this issue, then send us the ftp account in Website Information box to check directly?

Thanks
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