0
Your Cart is currently empty!
Product update
Coupon
add
Coupon code invalid! Please re-enter!
AJAX loader
You are here: HomeForum

We are here to serve :)

Our support team is currently online to solve your issues.

Our support team is currently offline

Our support heroes might not be around this hour. Please expect some delays.

Our support is available from

Monday - Friday 8am - 5:30pm GMT+7

Your time: 00:00:00
Our time: 00:00:00

Welcome, Guest

Quick View problem
(1 viewing) (1) Guest
  • Page:
  • 1
  • 2

TOPIC: Quick View problem

Quick View problem 2 years, 11 months ago #30719

Hello,
Wp version 4.7, clickboom 1.2.2

When you click on quick view and you click again on the main image of the product, an error occurs. No window is displayed and the image of the produc with a huge pag appears after the footer .
I've made a video on this
youtu.be/CMqhCufhtUM

I've tested in a xampp installation also and the same results.
It's a lightbox problem. If you use other plugins for lightbox effect on images the problem can be solved, partially...
In quick view mode the link to the image should be disable (nothing should happen if you click on the image)
Last Edit: 2 years, 11 months ago by adrianc.

Re: Quick View problem 2 years, 11 months ago #30722

  • thuyltt
  • OFFLINE
  • Administrator
  • Posts: 1096
  • Karma: 10
Dear sir,
Could you please send us your admin account and FTP account to check this issue?

Thanks.

Re: Quick View problem 2 years, 11 months ago #30732

I've updated my website information to this post with a test environment login details and FTP.

I'm not comfortable giving the actual site details.

The thing is, that even in the live site, the problem appears at random.
The problem is present in internet explorer 11 all the time and sometimes in chrome / firefox.
Usually when you click on the image inside a pop up lightbox, the image will open in the browser window.
It would be nice to disable image opening inside a preview / lightbox,
Thank you!

Re: Quick View problem 2 years, 11 months ago #30749

  • thuyltt
  • OFFLINE
  • Administrator
  • Posts: 1096
  • Karma: 10
Dear sir,
I can not login your FTP account, please check again.

Thanks.

Re: Quick View problem 2 years, 11 months ago #30754

Hello, My mistake!
I've updated the ftp info accordingly in the website info.
The remote dir is wpt (wp install dir)

Re: Quick View problem 2 years, 11 months ago #30787

  • thuyltt
  • OFFLINE
  • Administrator
  • Posts: 1096
  • Karma: 10
Dear sir,
We fixed this issue in file: /wpt/wp-content/themes/shopxp/woocommerce/content-quickview-product.php
Please check again.

Thanks.
  • Page:
  • 1
  • 2
Time to create page: 0.40 seconds

Notification

Please find your issue via Suggested Posts before submitting your question. We have solved the most of issues and maybe your issue was solved before.

Suggested Posts

(/)
Result not found!
Banner

Latest My Topics

No posts to display.

Love all our templates?

Join our membership clubs starting at $49 only for access to all of our templates

Join Now
Magento Themes Magento Extensions Free Magento Extensions Prestashop Themes Prestashop Modules Magento 2 Themes