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Order receipt goes to junk mail
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TOPIC: Order receipt goes to junk mail

Order receipt goes to junk mail 6 years, 1 month ago #31753

I previously asked this question but you did not reply to my latest comment support.ytcvn.com/tickets.php?id=729.
It is a serious problem. I want this fixed.

Like i said previously, the problem is only for outlook/hotmail. It works fine in gmail and yahoo. Now i don't want to adjust settings for my Hotmail account for email filtering because a lot of customers will not be doing that and they have their default settings. Please resolve this issue because i have another WordPress site and I use the same outlook account I get the order receipt in to my inbox without any problems. I expect the same with this.

Why don't you try and test with your hotmail/outlook instead of gmail and see if you get the problem or not when receiving the order? And please leave your hotmail/outlook filtering settings to default.

Re: Order receipt goes to junk mail 6 years, 1 month ago #31754

  • usersmart1
  • OFFLINE
  • Moderator
  • Posts: 1364
  • Karma: 20
Dear IRaza x1,

Our developer are checking your ticket. Please follow on our ticket system. We will inform ASAP via there.

Thanks & regards!
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