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Can not start website
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TOPIC: Can not start website

Can not start website 6 years, 4 months ago #29757

hi support!
-----
I has been setup theme but when i active them child it show blank pages
if i active matrix theme it show error like images attach.
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Re: Can not start website 6 years, 4 months ago #29764

  • thuyltt
Dear sir,
Could you please send us your admin account (user and password) and FTP account (user and password) in website information box to check this issue?

Thanks.
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Re: Can not start website 6 years, 4 months ago #29765

I sent you info below. pls check
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Re: Can not start website 6 years, 4 months ago #29769

  • thuyltt
Dear sir,
Maybe when you installed woocommerce update to lastest version, it made this issue.
Can I reinstall your site again?

Thanks.
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Re: Can not start website 6 years, 4 months ago #29775

Yes you can
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Re: Can not start website 6 years, 4 months ago #29786

Sorry how about my issue. Pls help
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