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how to have support ?????
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TOPIC: how to have support ?????

how to have support ????? 7 years, 7 months ago #30838

Hi
i have a lot of installation of template problems ,and i dont know how to contact someone can really help me , because i have a topic with Mr thuyltt, but i think he is not rally available ,
so if somebody can help me i will be very thankfull:
1- Urgent :after Mr thuyltt added login on my site , my site loading became very slow < 10 seconds , and i dont know how can i do
2- I modified the links of the social networks on the page "conact us " but my updates dont apply, why ?
3- How to add a slider of brands (partner) like demo
4- How to add a testominials slider like demo
5- Could you give more of categories icones like those in the categories slides
6- how can i activate (upgrade) visual composer and slider revolution ?

Thanks
best regards
Last Edit: 7 years, 7 months ago by admin89.

Re: how to have support ????? 7 years, 7 months ago #30870

  • thuyltt
Dear sir,
1. This is didn't make by this widget, we only change widget style to display, you can save this configuration, then try to remove this widget to test this issue. But I think this issue made by your server, when we test your site in other places, load time are different:
tools.pingdom.com/#!/dJ0eq/www.bestofventes.com/
2. Please change in admin site Pages: your contact page
3,4. Brands and testimonials: You can refer them in our guide:
www.smartaddons.com/wp_documentation/sw-shoppystore/#theme-config
5. This is our icon images, you can see them in file: wp-content/themes/shoppystore/assets/img/add1.png
6. Visual composer and slider are commercial plugins, if you want to update you need to buy them. Or you can update them when we update new version of the theme and plugins

Thanks.

Re: how to have support ????? 7 years, 6 months ago #31112

Hello .. i wish u had a happy new year party ,
then can you reply to my questions up ,plus ...
- why i cant inssert a head icone on my site
- i changed social links on contact page , but thats not working ,
- how to configure the blog , i created a domain actus.domaine.com , how have i do now to have blog page ? create a new page ? can you check it plz ?
ps : you can access to my site , i conserved same login password for you ,
Last Edit: 7 years, 6 months ago by admin89.

Re: how to have support ????? 7 years, 6 months ago #31175

  • usersmart1
  • OFFLINE
  • Moderator
  • Posts: 1364
  • Karma: 20
Dear admin89,

Please submit a ticket and provide us your site information at here:
support.ytcvn.com/

Thanks & regards!

Re: how to have support ????? 7 years, 6 months ago #31177

i cantt hace access to this link , its blocked on my pc , just reply for my question about social links , i reselved others issus

Re: how to have support ????? 7 years, 6 months ago #31193

  • usersmart1
  • OFFLINE
  • Moderator
  • Posts: 1364
  • Karma: 20
Dear sir,

Please provide us your site information to check.

Thanks & regards!
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