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Can't Import Demo Data
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TOPIC: Can't Import Demo Data

Can't Import Demo Data 7 years, 3 months ago #30301

Hi SmartAddons,

I'm using shoppystore template for worpress, and i have problem while "Import Demo Data" , i'll tried couple of times and still the same

below the errors
=================
www.pusatdiving.com/wp-admin/themes.php?page=radium_demo_installer

Network Error (tcp_error)

A communication error occurred: "Operation timed out"
The Web Server may be down, too busy, or experiencing other problems preventing it from responding to requests. You may wish to try again at a later time.

For assistance, contact your network support team.
===================

Secondly,
i also can't import from media.xml (the file that include in the package)
the error : Failed to import ..

I had add php.ini file in root with this
upload_max_filesize = 64M
post_max_size = 64M
max_execution_time = 3600
memory_limit = 128M

add in htaccess
php_value upload_max_filesize 64M
php_value post_max_size 64M
php_value max_execution_time 3600
php_value max_input_time 3600
php_value memory_limit 128M

add in function.php file
@ini_set( 'upload_max_size' , '64M' );
@ini_set( 'post_max_size', '64M');
@ini_set( 'max_execution_time', '3600' );
@ini_set( 'memory_limit', '128M' );


Please help.

Thanks
Julian

Re: Can't Import Demo Data 7 years, 3 months ago #30302

  • thuygtn
Dear juliyanto,

Could you please send your Item purchase code for us to check?
You can add it in Admin only section when you reply

Thanks

Re: Can't Import Demo Data 7 years, 3 months ago #30303

here it is, please
Last Edit: 7 years, 3 months ago by juliyanto.

Re: Can't Import Demo Data 7 years, 3 months ago #30329

  • thuyltt
Dear sir,
I uploaded our quickstart package to your server, please try to reinstall again:
prntscr.com/debghn
Refer this guide to install:
www.smartaddons.com/wp_documentation/sw-shoppystore/#install

Thanks.
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