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Facebook not showing likes
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TOPIC: Facebook not showing likes

Facebook not showing likes 4 years, 9 months ago #36124

Using latest version 1.1.1 with FB app, but like counter is only showing "0"

Re: Facebook not showing likes 4 years, 9 months ago #36129

Dear Lenox12
Did you install the latest version of this module?
maybe you configured it doesn't correct.
Thanks

Re: Facebook not showing likes 4 years, 9 months ago #36130

"Using latest version 1.1.1" and has FB app ID and secret key included from live app

Re: Facebook not showing likes 4 years, 9 months ago #36133

Dear Lenox12
We configure for it. Please you see prntscr.com/j3ogq8
maybe you configured it doesn't correct.
Thanks

Re: Facebook not showing likes 4 years, 9 months ago #36139

Ok, so what isn't configured correctly? If I knew, then I would have fixed it already.

All the instructions say is to add the App ID and Secret Key to the module admin, which is done, so I presume there is more that needs to be configured, but the documentation doesn't give any additional information that I see.

Re: Facebook not showing likes 4 years, 9 months ago #36147

Dear Lenox12
see guide: www.smartaddons.com/documentation/sj-social-media-counter/
[video]https://www.youtube.com/watch?v=JGY9mQkRxK0[/video]
add the app id and secret key to the module admin.
thanks
Last Edit: 4 years, 9 months ago by vietnh.
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