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Hanging on install problem
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TOPIC: Hanging on install problem

Hanging on install problem 7 years, 1 month ago #26340

Hi and good morning.

I am trying to install SJ MegaShop, quick install package, but having some problem, and I dont know how to continue.

I fill in all the ifo asked for and hitting install.
It then install the database tables, but there it get stuck.

I can see in the DB, that the tables are there, but the install will not continue to the "Installing sample data" part.

My ISP, siteground.com, recreated the issue and gave me this answer:

I was able to recreate the issue on my end as well and it does seem that the installer is stalling there.

I noticed the following error in the core.js : Uncaught TypeError: undefined is not a function exactly on the Creating database tables step.

The file that seems to start the chain of errors appears to be the core.js with the error that I mentioned.

I have checked the server error logs for any particular server related errors or blocks or anything that could trigger the error, however nothing on our side appears to be the reason.

Please check with the smartaddons people on this matter and you are welcome to update the ticket afterwards if any further assistance is needed on our end.

Can anyone help me with this please.
Peter
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