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Image sliders not displaying Images
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TOPIC: Image sliders not displaying Images

Image sliders not displaying Images 3 years ago #30591

Hello again
I cannot get either of these sliders to display an image?
prntscr.com/dj5t0b
SJ Ads Slideshow for AdsManager does not display properly at all.
Can you please help?

Re: Image sliders not displaying Images 3 years ago #30636

  • yennt
  • OFFLINE
  • Moderator
  • Posts: 1365
  • Karma: 20
Dear Hatters,

Please change permission of Cache folder to 755 or 777 and refresh your site again.

Thanks & regards!

Re: Image sliders not displaying Images 2 years, 12 months ago #30647

hi Yennt
Thanks for your advice, sorry to be a real dummy but how do I change the permission of cache and sub-folders in cache to 755?
I have looked on global but cannot see anything there?
I logged in to Cpanel file exporer and found cache, it seems to be already set to 755
prntscr.com/dhkkft
I do not know how to change the permission of the cache folder to anything else?
Last Edit: 2 years, 12 months ago by Hatters.

Re: Image sliders not displaying Images 2 years, 12 months ago #30659

  • yennt
  • OFFLINE
  • Moderator
  • Posts: 1365
  • Karma: 20
Dear Hatters,

I cannot change this permission. You can find permission issue with image at here:
www.commercialboats.com.au/cache/resized/4326a4e751d2cba89a23182852494c58.jpg

Thanks & regards!

Re: Image sliders not displaying Images 2 years, 12 months ago #30671

I have been working with my host provider to correct the permissions and he has just sent this reply:
Can you please check the permissions for logs and caches folders are correct?

hi Ian
I have updated the permissions for the cache folders as requested
I have cleared and disable the cache for the website but images are
still missing. I recommend you to contact the developer to investigate
further, permissions for logs and cache's folders are correct.
Regards,
--
Vishesh Prabhakar
Level 3 Technical Support
UberGlobal Dedicated
Last Edit: 2 years, 12 months ago by Hatters.

Re: Image sliders not displaying Images 2 years, 11 months ago #30911

  • yennt
  • OFFLINE
  • Moderator
  • Posts: 1365
  • Karma: 20
Dear Hatters,

Please submit a ticket and provide us your site information to check support.ytcvn.com/

Thanks & regards!
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