Does anyone know how I can fix this issue?

When I load the template, run everything. The page comes blank! How can I fix this?

Dear Ben Dja,

We're on the traditional Tet holiday and will come back for working after 14 Feb 2013. This is the reason that makes us can't reply for you sooner. We really hope to see the sympathy from you if you haven't got the best support in this time.

Please feel free to switch this topic to correct category and wait us for checking. Please note that, you need to post into the exact category of the template that you want to ask. Just only that way makes our supporters can reach your issue sooner.

Thanks!