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Waiting for an answer ?
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TOPIC: Waiting for an answer ?

Waiting for an answer ? 8 years ago #28368

Hi people ?

i can t use the support ticket, because the captcha doesn t work since 4 days.
I m trying to get help from you since 4 days! now tommorow the 5th day.
I have some trouble and i wanted you to install me a megamenue ....
First your chat told me they will answer me when the captcha works (monday & tuesday) nothing happens....
Wednesday they chat told me write a mail.... I wrote it no answer!
Today the chat told me sorry you will get a answer in a few minutes ... 2h later i ask the chat for that answer nothing happens no answer anymore in the chat no mail like they told me in a few minutes....
But in this days i got a mail for staying longer here.... and spent money...

So please answer me and help me support for devolper in not one week is awfully.
(bought the 199$ license)

Greets

Andree
The topic has been locked.

Re: Waiting for an answer ? 8 years ago #28400

  • usersmart1
  • OFFLINE
  • Moderator
  • Posts: 1364
  • Karma: 20
Dear sir,

We are sorry for your troubles.
We disabled captcha section in submit system, so you can submit a ticket right now.
Please feel free to contact us via ticket system, if you need any further assistance.

Thanks for your understanding!
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