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Mobile version problems
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TOPIC: Mobile version problems

Mobile version problems 8 years ago #21069

Hello. Please see my mobile version. I set up disable for responsive layout 6 weeks ago. Everything was running well until today.

For some reason when I'm using WI-FI connection in my house, the website doesn't have problems. But when I use a direct connection through my mobile phone provider the mobile phone just upload a few parts of my website.

One more thing. I have the same website (testin version) in other hosting (www.1mplus.com) and I don't have no problem with the mobile version.

Re: Mobile version problems 7 years, 12 months ago #21123

I'll be honest with you. After waiting two weeks for a response from you, your customer service is making me nervous. If you think you can not give me a solution to my problem, please let me know.

Re: Mobile version problems 7 years, 12 months ago #21126

  • usersmart1
  • OFFLINE
  • Moderator
  • Posts: 1365
  • Karma: 20
Hi Jose Negron,

We are sorry for the late.
Can you send us the screenshot details so we can take a closer look on your issue.

Thanks & regards!

Re: Mobile version problems 7 years, 12 months ago #21127

Go to my tickets. I put two screen shoots.

Re: Mobile version problems 7 years, 12 months ago #21156

Are you be able to fix this problems? Has been two weeks. Let me know if you can't do it.

Re: Mobile version problems 7 years, 12 months ago #21158

  • usersmart1
  • OFFLINE
  • Moderator
  • Posts: 1365
  • Karma: 20
Hi Jose Negron,

Please feel free to discuss with us via your ticket. We are checking your issue and will answer in there.

Thanks & regards!
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