I'm hoping someone can help me. I purchased the asolar template, and I originally installed using the quickstart. Everything installed fine. More recently I was trying to diagnose an issue on my site, so I uninstalled many extensions and all 3rd party templates. I fixed the issue (which was not related to the asolar template). Now I am trying to reinstall the template and I am having an issue. I have reinstalled the template, but I cannot change the background image (cpanel) from the backend, nor does cpanel work on the frontend.

I have a feeling that I may have uninstalled something and I don't have access to reinstall it (whatever it is). I have gone through the included extensions folder and I have installed all extensions, but so far cpanel is still broken.

Any help would be greatly appreciated.

Thanks,
Doug

Here is some additional information. From the backend I can see the various background thumbnails, but I cannot select any of them. Also, the text substiution for the labels is missing in a few cases (see attached image).

Also, when I follow the installation instructions on this website, the list of extensions that are supposed to be included for this template do not match up with the extensions that I was given in my download. I wonder if I am just missing some pieces?

This is the list of extensions that came in my "extensions" zip file:

mod_sj_accordion_modules.zip
mod_sj_contact_ajax.zip
mod_sj_k2_carousel.zip
mod_sj_k2_extraslider.zip
mod_sj_k2_meganews.zip
mod_sj_k2_reslisting.zip
mod_sj_moduletabs.zip
mod_sj_social_media_counts.zip
plg_sj_contact_ajax.zip
plg_sj_content_listing_ajax.zip
plg_sj_k2_listing_ajax.zip
relatednews.zip
yt.zip
ytshortcodes.zip

This is the list of extensions from the install instructions:

SJ Contact Ajax
SJ Gallery Pro
SJ K2 Carousel
SJ K2 Extra Slider
SJ Mega K2 News
SJ Responsive Listing for K2
SJ Module Tabs
SJ Social Media Counts
YT Framework Plugin
SJ Content Related News
YT Shortcode
SJ Listing Ajax for Content
SJ Listing Ajax for K2

Some of these match up, but some don't. for instance, I'm not sure what SJ Gallery Pro is.

Thanks,
Doug

Hi Douglas Miles,

For this issue, please submit a ticket and send us your site information.
We will check and reply you in there.

Thanks & regards!