i installed an extension JChatSocial and it is not working properly, i changed template the same thing occurred but when i disabled YT Framework it worked perfectly. please help me resolve issue.

Thank you

Dear collinsnwude,
Could you please feel free to post your question into our ticket system? We need more detail your information to check.

Thanks.

i have done that and provided my login. details through email more than 12 hours ago and no reply.. please this is an urgent request. thank you

i have submitted a support ticket more than 12 hours ago and also provided my admin login details and FTP details and uptill now i have not heard from your support team.

Please i need urgent response as this is very important to me.

thank you

Please tell your support team to stop what every support they are given on this request. i have changed my Admin Login and FTP Login... my site crashed and i think i will use another template from another developer.

i think you guys should go back and work on your templates to be more efficient instead of given freebies everyday when your extensions are not 100% perfected.

i am just disappointed that i wasted my time working on this template for about 1 week now only to start with a new template.

thank you

Dear collinsnwude,
I did not receive your any ticket in this week, please check again.
If you want to check this issue, please submit ticket again and we will support for you.

Thanks.