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Blank page after installation
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TOPIC: Blank page after installation

Blank page after installation 6 years, 11 months ago #16594

Ok,
After using the quickstart files to install this template, I get a blank page. I go to the site nothing is showing. I did it again, same result. Please note that I have done this same process with other template from joomlart, gavick, rockettheme and many others with no problem. This needs to be resolved ASAP.
Thank you

site below:

www.nigeriacentenaryusa.com

Re: Blank page after installation 6 years, 11 months ago #16595

Is anyone going to respond to this problem?

Re: Blank page after installation 6 years, 11 months ago #16596

  • admin
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  • Posts: 1081
  • Karma: 14
Dear Sidney I.

It is hard to find this issue. Please submit a ticket, give us FTP to check

Thanks
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Re: Blank page after installation 6 years, 11 months ago #16656

Is anyone going to look into this issue? I have asked for a refund due to the slow response time. this is not working for me.

Re: Blank page after installation 6 years, 11 months ago #16658

  • SA Yen
Dear Sidney I.

We are sorry for the late response.
The account you provided is correct but folder is empty. Please install quickstart again, we will check directly.
We are terribly sorry for any inconvenience, and highly appreciate your patience during this process.

Thanks!

Re: Blank page after installation 6 years, 11 months ago #16695

Hi,
The directory I provided is there and and I don't know why you are saying it is empty. here is a screenshot of it. I need this resolved today. i know that after this today I will not get support until monday, I wish I had taken into consideration your system off support, it is unfortunate.

Attachment screenshot.PNG not found

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