Hello,

I entered
modules/mod_sj_videobox/assets/img/1.jpg
modules/mod_sj_videobox/assets/img/2.jpg
modules/mod_sj_videobox/assets/img/3.jpg
modules/mod_sj_videobox/assets/img/4.jpg

in the URL Thumbnail images option and uploaded some images (dimensions 600x450, close to the dimensions that the demo images had)

the page is trying to load
<img src="/cache/resized/edfe3fc9227f811ba5de8a09757c02da.jpg" alt="" title="">
and of course nothing is shown.. Is this because od the dimensions?

How can I fix this?

Dear Thanasis Bratsas,

Please try to change the permission of cache folder and the sub folder to 755 or 777 and then install again.

If you still could not solve, Could you please send your site account to us? We will check directly.
For the security reason, please enter your site account in
Require Help
From Staff + Mod/Admin?

Thanks!

The permissions of both folders (cache and subfolder) are already set to 755.
Can I avoid setting to 777?

Dear Thanasis Bratsas,

You can avoid setting folders to 777.
Did you resolve the problem?

Thanks!

Sorry for my late reply..

No, the problem isn't solved.. Even though both folders (cache and subfolder) are set to 755.

Can anybody help? I don't get why the source of the image is something like src="/cache/resized/edfe3fc9227f811ba5de8a09757c02da.jpg

Thanks

Dear Thanasis Bratsas,

Please send your site account (URL+ admin + FTP) for us to check?
For the security reason, please enter your site account in
Require Help
From Staff + Mod/Admin?
when you reply.
Thanks