Hello!

We are using your template in our new website www.ibogasummerfestival.com and we can't understand why the layout for mobile phones is not working as the demo template in your website, what are we missing to keep it responsive?

Thanks,

Nico.

Dear Nicolas Benitez,

Please go to Administrator -> Extensions -> Template Manager -> Sj_plus -> General -> Responsive -> Enable

Thanks!

Thanks for the reply Anh,

I just checked and it was already enabled so it must be something else :-/

Nico.

Dear Nicolas Benitez,

Could you please send your site account to us? We will check directly.
For the security reason, please enter your site account in
Require Help
From Staff + Mod/Admin?

Thanks!

Hello Anh!

I cant find:

Require Help
From Staff + Mod/Admin?

Nowhere on this topic or in my account.

Could you please specify where is this option?

Thanks in advance,

Nico.

Dear Nicolas Benitez,

1. click button Reply

2. please see on above, you will find :
Require Help
From Staff + Mod/Admin?

3. choose: Yes

4. then enter your site account in textbox.



thanks!