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SJ Contact not Sending mail
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TOPIC: SJ Contact not Sending mail

SJ Contact not Sending mail 3 years, 9 months ago #38583

Hi,

I have just installed EXPNews Template. with demo content and found the sj contact ajax form is not sending messages. every topic is locked or I can't find any solution that relates to mine.

I reinstalled this module and the problem persists.

I have the latest 1.3.0 with the Joomla version 3.9.5 installed.
When I select send, the page loads and I get no message that the mail was sent.

Please help.

Thank you.

Re: SJ Contact not Sending mail 3 years, 9 months ago #38634

Dear FredE

Please enable captcha in configure and plugin for your site prntscr.com/nd4o5s

thanks

Re: SJ Contact not Sending mail 3 years, 9 months ago #38636

Hi, these have been enabled and still don't work. Should I be adding anything into the callback form and expired callback and error callback area as well?

Even though it says optional.

Re: SJ Contact not Sending mail 3 years, 9 months ago #38652

Dear FredE

Could you please let us know your Item Purchase Code of this theme? You can refer guide in here: www.smartaddons.com/documentation/how-to-get-themeforest-item-purchase-code/

We need to check it before supporting.
then send us the admin and ftp account again prntscr.com/ndma15 in Website Information (for Admin Only)

thanks

Re: SJ Contact not Sending mail 3 years, 9 months ago #38714

Hi, Guys. I'm still not having any luck with this contact form.

Still receiving the same error as before with the Captcha on.

How can we fix this going forward?

Re: SJ Contact not Sending mail 3 years, 8 months ago #38759

Dear FredE

Could you please let us know your Item Purchase Code of this theme? You can refer guide in here: www.smartaddons.com/documentation/how-to-get-themeforest-item-purchase-code/

We need to check it before supporting.
then send us the admin and ftp account again prntscr.com/ndma15 in Website Information (for Admin Only)

thanks
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