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Trouble to display Latest Product with Sj VM Extra Slider
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TOPIC: Trouble to display Latest Product with Sj VM Extra Slider

Trouble to display Latest Product with Sj VM Extra Slider 10 years, 2 months ago #16540

Hi,

Having an issue with Sj VM Extra Slider on Joomla 2.5 / VM 2 (latest revisions), with Source = Latest Product taking over 60 seconds to display, eventually ending in an SQL error (please see attached screenshot). This is a different issue that Show ONLY new products.
- With other sources it works fine, but we just need to display Latest Product
- in VM's default module Latest product displays without issue.
Have been testing for hours and hours without finding what's causing the issue.

Important: I gave Support the detail (as well as access to a copy of the production website made especially for the occasion). That was over a week ago (2014-01-22) and we're still waiting. The ticket is 8515 : sj-vm-extra-slider-autoplay-and-layout-issue
Please support, or refund us.

PS : thuygtn from Support helped us solve the issue on our testing website, but unfortunately applying the same tip on the production website does not work.

Re: Trouble to display Latest Product with Sj VM Extra Slider 10 years, 2 months ago #16849

  • usersmart1
  • OFFLINE
  • Moderator
  • Posts: 1364
  • Karma: 20
Dear cyrille laloy,

Please check your ticket again. We will reply in there.
https://www.smartaddons.com/index.php?option=com_rsticketspro&view=ticket&cid=8515&Itemid=265

Thanks!
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