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TOPIC: Support

Re: Support 10 years, 5 months ago #13853

Sending screenshots is not necessary. Just try to use the "aks a question about the product button in frontend" or try to change the zip values in the shippingoptions. Something wont work well according the Javascript. It occurs in different parts of the System. Maybe my hints will help you to reconsruct it.
regards

Re: Support 10 years, 5 months ago #13892

Dear Nicole Gruchot,

Your site is conflicted js(Fancybox), we fixed your issue. Please check your site again.

Thanks!

Re: Support 10 years, 5 months ago #14309

Dear Smartaddons team,

when i disable the options "responsive" in the template it does not work on phones and tablets because the layout crashes. i just want it to be displayed in minimized form without the responsive functions. I need help very soon.

regards

Nicole

Recognize the url has changed! (i added it in the informationfiled ahead)
Last Edit: 10 years, 5 months ago by impulsfaktor.

Re: Support 10 years, 5 months ago #14352

if you need further informations, let me know

Re: Support 10 years, 5 months ago #14394

Dear Nicole Gruchot,

We are fixing problem and will answer for you as soon as possible.
Thank you so much for your patience.

Thanks!

Re: Support 10 years, 5 months ago #14419

Dear Nicole Gruchot,

Please following the steps:
1. go to your_site\templates\sj_jare25\index.php and find:

<meta name="HandheldFriendly" content="true"/>
    <meta name="viewport" content="width=device-width, target-densitydpi=160dpi, minimum-scale=1.0, maximum-scale=1.0, user-scalable=no" />
    <meta http-equiv="content-type" content="text/html; charset=utf-8" />
    <?php if ($browser->getBrowser()== Browser::BROWSER_IPHONE ){?>
        <meta name="apple-mobile-web-app-capable" content="yes" />
        <meta name="apple-touch-fullscreen" content="yes" />
    <?php }
	// Include css, js
	include_once (J_TEMPLATEDIR.J_SEPARATOR.'includes'.J_SEPARATOR.'head.php');
	?>


=> change

<meta http-equiv="content-type" content="text/html; charset=utf-8" />
    <meta name="HandheldFriendly" content="true"/>
   <!-- <meta name="viewport" content="width=device-width, target-densitydpi=160dpi, minimum-scale=1.0, maximum-scale=1.0, user-scalable=no" />-->
   <!-- META FOR IOS & HANDHELD -->
	<?php if($yt->getParam('responsive', 1)): ?>
	<meta name="viewport" content="width=device-width, initial-scale=1.0,  user-scalable=yes"/>
	<?php endif ?>
	
	<meta name="HandheldFriendly" content="true" />
	<meta name="apple-mobile-web-app-capable" content="YES" />
	<!-- //META FOR IOS & HANDHELD -->

	<?php // Include css, js
	include_once (J_TEMPLATEDIR.J_SEPARATOR.'includes'.J_SEPARATOR.'head.php');
	?>


2. go to your_site\templates\sj_jare25\css\template.css and find:

form{ margin:0px;}


=> change

a,a:focus,button,button:focus,.btn,.btn:focus{outline:none;}

.row-fluid .first-child{margin-left: 0;}
.row-fluid .span12{margin-left: 0;min-height: 0;}
.row-fluid .hidden{display: none;}
#content_main .row-fluid [class*="span"]:first-child{min-height: 0;}


  .row {margin-left: -20px;}
  .row-fluid .first-child{margin-left: 0;}
  [class*="span"] {float: left;margin-left: 20px;box-sizing: border-box;-webkit-box-sizing:border-box; -moz-box-sizing: border-box;}

/****** Difine *****/	
	.row-fluid .span2d4 {width: 17.94871794871793%;  /* 2.4*8.54700854700854-2.564102564102564 */}
	.row-fluid .span4d8 {width: 38.46153846153843%;  /* 4.8*8.54700854700854-2.564102564102564 */}
	.row-fluid .span7d2 {width: 58.97435897435892%;  /* 7.2*8.54700854700854-2.564102564102564 */}
	
	.container,
  .navbar-static-top .container,
  .navbar-fixed-top .container,
  .navbar-fixed-bottom .container {width: 1180px;}

@media (max-width: 1024px) {
	body{width: 1180px;}
}

	
/*-----------------*/
form{ margin:0px;}


Thanks!
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