Yes the support here is super slow but I still hope that they will try to increase their response speed Hope is giving me love .. so i love them and I will wait for my problems to got solution quickly more than this.

Thank you

Dear Sir,

We just finished the days weekend. So can not help you right away.
and Our support is available from
Monday - Friday 8am - 5:30pm GMT+7
also, the ticket latest that we answer for you at the end the Friday day. your last ticket: prntscr.com/gpdzk2 so can't check your ticket.
we continued check your issue at this morning and fixed for you.

Thanks and hope to see the sympathy from you for this work!

Hi Dear!

Please check my ticket and continue with me.

Thank you!

Dear sir,

Our team has already answered your ticket. Please check.

Thanks!