Hi just wondering if there are any people on this forum that actually work for smartaddons that can actually answer questions. I have now left over the past few weeks questions to a specific template that does not seem to be working (see Education template) I have also left tickets and emails which don't seem to get answered either. I have paid money to purchase these templates and am getting no help whatso-ever. Whether there is a problem with the template or I am doing something wrong a response would be appreciated. This is like buying a new car and the radio does not work. When a purchase is made we do expect things to work or at least support. Thanks, Bernie

Bernie Zuecker wrote:

Subscribe to the issue !
I also ask for help here: www.smartaddons.com/forum/145-sj-mega-menu-module/15749-the-second-module-is-not-displayed-in-the-dropdown-menu#15776
Moderators do not help.

Sadly, I must agree. In my case, waiting two full workdays for an answer regarding rather simple topic for template author, is hard to accept. Also, some of my questions from earlier posts were left unaswered.

What's going on, admins?

I have been waiting 7 days now and no sign of and live here. I truly regret having thrown away my hard earned cash on this junk here. I am definitely going to mention this on the joomla forums.

The general questions forum is now mostly a baseball discussion group !!