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Two modules stopped working
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TOPIC: Two modules stopped working

Two modules stopped working 6 years, 7 months ago #9422

Sj News Splash
&
Sj Slideshow

These two modules stopped scrolling !!
the only major change I did was upgrading Joomla from 3.0.3 to 3.1.1

Is that could be the reason ?
The topic has been locked.

Re: Two modules stopped working 6 years, 7 months ago #9435

Dear Abdulwahab Alghamdi,

Could you please send your url to us?

Thanks
The topic has been locked.

Re: Two modules stopped working 6 years, 7 months ago #9436

URL: demo.alatiaf.com


(Regarding the other post in forum SJ Slideshow Module, please ignore it as I found that I do not have proper access to it)
Last Edit: 6 years, 7 months ago by abdulwahab.alghamdi.
The topic has been locked.

Re: Two modules stopped working 6 years, 7 months ago #9439

Dear Abdulwahab Alghamdi,

I upgrade SJ Health Responsive to joomla 3.1.1 and it work fine. Maybe, you did configure modules or install other modules and conflict js. Could you please send your account to us?
For the security reason, please enter your site account in
Require Help
From Staff + Mod/Admin?

when you reply this answer.
The topic has been locked.

Re: Two modules stopped working 6 years, 7 months ago #9451

Yes, I found it.

I installed an extension called (Videobox) that caused this problem.
When I disabled the plugin, modules back to normal.

I've included access info with this reply.
Please let me know if there is a way to override this issue, or inform me if not, so I will search for another extension.

Thank you for your help.
The topic has been locked.

Re: Two modules stopped working 6 years, 7 months ago #9471

Dear Abdulwahab Alghamdi,

Because you installed Videobox plugin and load Jquery, so your site occurred conflict js. You should go to Videobox plugin manager, in Plugin Settings choose Load Jquery is Off.

Thanks
Last Edit: 6 years, 7 months ago by thuygtn.
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