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Menu gets stuck upon clicking SobiPro
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TOPIC: Menu gets stuck upon clicking SobiPro

Menu gets stuck upon clicking SobiPro 11 years, 2 months ago #8123

We use Resorts with the main menu with dropdown (on hover).

See: www.c-stab.net

-> click Anbieter -> Region -> Baden to test.

If you click a menu point that leads to a SobiPro the main menu gets frozen, i.e. the drop down does not work until you click another entry on the main menu (after which the drop down works again as well). As this template was developped for SobiPro, I do hope, there is a solution.

Any ideas? Thanks.
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Re: Menu gets stuck upon clicking SobiPro 11 years, 2 months ago #8180

  • loitt
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Dear Carol Bochmann,

Maybe there is a conflict of js on your site now.

Could you please send your site account to us?

We will check this issue as soon as possible.

For the security reason, please enter your site account in

Require Help
From Staff + Mod/Admin?


when you reply this answer.

Thanks
Ticket System | Join our Clubs to download our extensions and templates
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Re: Menu gets stuck upon clicking SobiPro 11 years, 1 month ago #8688

We tried hard to eliminate what ever we thought might be conflicting....

The menu still is sluggish at times and gets completely stuck. Tested on various browsers (FF, IE, Chrome, Safari); the issue appears to be the same with all browsers. I was not able to identify a systematic error / cause for the problem.

But it does need to be solved.....

I guess, we need to open a ticket.
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Re: Menu gets stuck upon clicking SobiPro 11 years, 1 month ago #8723

  • loitt
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  • Posts: 2222
  • Karma: 48
Dear Carol Bochmann,

Please submit the ticket to our ticket system.

We will check this issue as soon as possible.

Thanks
Ticket System | Join our Clubs to download our extensions and templates
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Re: Menu gets stuck upon clicking SobiPro 11 years, 1 month ago #8726

Thanks, SA Supporter,

we have opened a ticked and thangnm is working on it.
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