Your Cart is currently empty!
Product update
Coupon
add
Coupon code invalid! Please re-enter!
AJAX loader
You are here: HomeForum
Welcome, Guest

Hoduma Help Desk compatibility
(1 viewing) (1) Guest
  • Page:
  • 1
  • 2

TOPIC: Hoduma Help Desk compatibility

Hoduma Help Desk compatibility 11 years, 1 month ago #9761

Hiya

I am looking at the hitech theme and wonder if you can clarify if it is compatible with Hoduma HelpDesk Component as I am reading stories that it doesn't work too good (it comes up with an error showing -

"0 - Table categories not supported. File not found."

Also, how would you change the icons on the main menu to add more because if you change the wording then the icons change, for example the tab called Joomla! - if you rename that menu item the joomla icon is replaced with the settings cog - which also happens if you add any new menu items.

Please advise - thank you.

Re: Hoduma Help Desk compatibility 11 years, 1 month ago #9769

  • loitt
  • OFFLINE
  • Platinum Boarder
  • Posts: 2222
  • Karma: 48
Dear Eric,

We think that maybe there is a conflict on your site now.

It is normal because when there are many different extensions on a site.

Also, how would you change the icons on the main menu to add more because if you change the wording then the icons change, for example the tab called Joomla! - if you rename that menu item the joomla icon is replaced with the settings cog - which also happens if you add any new menu items.

=> I have check menu items. They are normal now.

Could you please send your site account to us?

We will directly check this issue on your site as soon as possible.

For the security reason, please enter your site account in

Require Help
From Staff + Mod/Admin?


when you reply this answer.

Thanks
Ticket System | Join our Clubs to download our extensions and templates
The following user(s) said Thank You: ericgrant

Re: Hoduma Help Desk compatibility 11 years, 1 month ago #9770

Hi

I've replied to the email with login details.

What do you mean you've tested the icons and they work? I'm trying to understand how I could change them so they work for me, cos if you change any words they vanish and become a cog.

Thanks.

Re: Hoduma Help Desk compatibility 11 years, 1 month ago #9781

  • SA Thuy
Dear Eric,

We don't receive your email. Please provide account in forum or ticket.
For the security reason, please enter your site account in

Require Help
From Staff + Mod/Admin?

when you reply this answer.

Thanks

Re: Hoduma Help Desk compatibility 11 years, 1 month ago #9788

Well the email went here: contact@ytcvn.com

Regards....

Re: Hoduma Help Desk compatibility 11 years, 1 month ago #9792

SA Thuy wrote:
Dear Eric,

We don't receive your email. Please provide account in forum or ticket.
For the security reason, please enter your site account in

Require Help
From Staff + Mod/Admin?

when you reply this answer.

Thanks


Hi hope you got the access details ok.... Am pulling my hair out at this error
  • Page:
  • 1
  • 2
Time to create page: 0.23 seconds

Notification

Please find your issue via Suggested Posts before submitting your question. We have solved the most of issues and maybe your issue was solved before.

Latest My Topics

No posts to display.

Love all our templates?

Join our membership clubs starting at $49 only for access to all of our templates

Join Now
Home Pricing
Your Cart is currently empty!
Product update
Coupon
add
Coupon code invalid! Please re-enter!
AJAX loader
SearchSupport
Magento Themes Magento Extensions Free Magento Extensions Prestashop Themes Prestashop Modules Magento 2 Themes