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TOPIC: mobile version

mobile version 10 years, 7 months ago #12067

Where can I change mobile version of the site?

There is a virus or something.. mobile version doesn't lead to my site but lead to some other strange one

thanks in advance

Re: mobile version 10 years, 7 months ago #12150

  • SA Thuy
Website Information (for Admin Only)
Site Url:www.elisana.com.ua
Admin Username:elisana
Admin Password:elisanashop
FTP/SSH Server:
FTP/SSH Username:
FTP/SSH Password:
Dear Daria Avtonomova,

Please send your firewall account to us, I can't access to your backend.

Thanks

Re: mobile version 10 years, 7 months ago #12180

sent

Re: mobile version 10 years, 7 months ago #12214

  • SA Thuy
Website Information (for Admin Only)
Site Url:www.elisana.com.ua
Admin Username:elisana
Admin Password:elisanashop
Firewall: login - secure; passwors - pass
FTP/SSH Server:
FTP/SSH Username:
FTP/SSH Password:
Dear Daria Avtonomova,

Maybe, your site is got hacked, you can backup your template if you customized it, then you should re-install our original template.

Thanks

Re: mobile version 10 years, 7 months ago #12249

Please,
can you describe more detailed.

I should save the site as it is now. then reinstall original template - from quickstart package file or... ? And what next? To do the whole customization work from the beginning? or how should I save the work I've done with the site?

Re: mobile version 10 years, 7 months ago #12305

  • SA Thuy
Dear Daria Avtonomova,

Please change to other template, if it still hasn't that problem, you can install only template package, don't need install quickstart. Please backup your template, then re-install the template, you can find in old template and edit the template again.

Thanks
Last Edit: 10 years, 7 months ago by .
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