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SJ World news - Installation Problem
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TOPIC: SJ World news - Installation Problem

SJ World news - Installation Problem 5 years, 6 months ago #15921

Sirs,

We are facing a problem in the installation of K2 component in SJ world news.

Lat week we got the following error message after tried to install K2 component.

JInstaller: :Install: Cannot find XML setup file

Above error appeared after installation of SJ world news K2 component , quick-start and extension modules.

Template only can be installed without any error.

We submit a Support ticket and got the following reply...

" About SJ world news K2 component, you have to extract it, copy to override to K2 component folder.
The quick-start package, you have to extract and install as a site. You can install it in backend of joomla.

About extension modules, you have to extract it, install every modules in there. "

Accordingly, we have extracted and copied it in com_k2 as we couldn't find any k2 folder.

Still it is not working.

We have submitted another support ticket as follows:-

Can you please send me the exact path in joomla 2.5 file to copy the k2 component(com_k2)


We haven't received any reply until now.

Is it a trick by smart-addons to approach them for installation services ..??

Is there anybody who can help in this matter?

John .P

Re: SJ World news - Installation Problem 5 years, 6 months ago #16025

Dear John Puthuparampil,

First, you have to go to getk2.org/ and download K2 v2.6.7, install it on your site in backend. Our K2 component zip file only override K2 default.

After you installed K2 v2.6.7, please unzip our K2 component, copy it to override the folder: YOUR_SITE/components/com_k2

Thanks
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