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Problem adding 2 categories to one slider
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TOPIC: Problem adding 2 categories to one slider

Problem adding 2 categories to one slider 6 years, 4 months ago #10258

  • Qasim
  • OFFLINE
  • Single Product
  • Fresh Boarder
  • Posts: 3
  • Karma: 0
i have 2 categories: CD's and Books.

when i add the CD's category to virtuemart product slider pro it works fine.
however when i add the Books category the module fails to load and the page which it loads on fails to load properly: all the modules are out of place and some modules are missing.

the first category i applied was CDs. However if i apply only books, the module fails to load as explained above.

so, applying only CD's on its own, and the module works fine.
applying either, books by itself or books and CD's together causes the module to fail, miserably!

i need help please.
I'm on local host at the moment so cant provide server details etc.

thank you
Last Edit: 6 years, 4 months ago by Qasim.

Re: Problem adding 2 categories to one slider 6 years, 4 months ago #10289

Dear Muhammad Qasim Khan,

Please check on products of Books category. Maybe, it have some <div> tag on discription, please replace it by <p>. If you use <div>, maybe, the module will get only <div> and no </div>.

Thanks

Re: Problem adding 2 categories to one slider 6 years, 4 months ago #10488

  • Qasim
  • OFFLINE
  • Single Product
  • Fresh Boarder
  • Posts: 3
  • Karma: 0
i checked the products for the books category. There are no problems in the tags in the description.
I still can't find the problem.

Re: Problem adding 2 categories to one slider 6 years, 4 months ago #10498

Dear Muhammad Qasim Khan,

Could you please send your site account to us? We will check as soon as possible.

For the security reason, please enter your site account in
Require Help
From Staff + Mod/Admin?

when you reply this answer.

Thanks

Re: Problem adding 2 categories to one slider 6 years, 4 months ago #10507

  • Qasim
  • OFFLINE
  • Single Product
  • Fresh Boarder
  • Posts: 3
  • Karma: 0
I am on local host at the moment...is it possible to send my account info?

if yes, how do i do it? what information do i send?

thank you
Last Edit: 6 years, 4 months ago by Qasim.

Re: Problem adding 2 categories to one slider 6 years, 4 months ago #10511

Dear Muhammad Qasim Khan,

Could you please upload your site in the host for testing, then please send site account (admin + ftp). We will check soon.

For the security reason, please enter your site account in
Require Help
From Staff + Mod/Admin?
when you reply this answer.

Or you can submit site account in the ticket :www.smartaddons.com/submit-a-ticket/submit-ticket

Thanks
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