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I cannot install it in my website
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TOPIC: I cannot install it in my website

Re: I cannot install it in my website 11 years, 11 months ago #3940

Of coure, what you said is true. Now I can see it on my webpage.
The login part is work well.
The registeration part is not work even the submission button is not work when I press on it.
The contact form has the same problem as the registeration problem. I cannot press the submition button.

Finally, I can not fix the bar on the left position of the brwoser even I changed the "Align of Tabs" to right.

Could you tell me how can I solve it?

Re: I cannot install it in my website 11 years, 11 months ago #3941

  • loitt
  • OFFLINE
  • Platinum Boarder
  • Posts: 2222
  • Karma: 48
Hi Hisham Alghamdi,

Please check the fields in the registration and contact form again.

Do you enter correctly?

Could you send your site link to us?

Thanks
Ticket System | Join our Clubs to download our extensions and templates

Re: I cannot install it in my website 11 years, 11 months ago #3942

------.com/jomaal/

(removed for security purpose)
Last Edit: 11 years, 11 months ago by alfann.

Re: I cannot install it in my website 11 years, 11 months ago #3945

  • loitt
  • OFFLINE
  • Platinum Boarder
  • Posts: 2222
  • Karma: 48
Hi Hisham Alghamdi,

Please check the value of parameters "Public Key" and "Primary Key" in the module configuration again (see the attached image)

You can get a public and private key for your domain at www.google.com/recaptcha

Thanks
Attachments:
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Re: I cannot install it in my website 11 years, 11 months ago #3968

I registered my domain to get a public and private key at www.google.com/recaptcha, and I got them. Also, after I updated my public and private key, the problem still the same.
Could you try to solve it for me?
Alternatevily, can I send my web details to you and try to fix it?
I need email of any technical support to solve it please.

Re: I cannot install it in my website 11 years, 11 months ago #3970

  • David Hoang
Dear Hisham Alghamdi

Please submit a ticket, give us your admin account so that we will configure to help you

Thanks
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