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I cannot install it in my website
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TOPIC: I cannot install it in my website

I cannot install it in my website 11 years, 10 months ago #3928

I bought it and when I tried to install it in my website via Extension Manager, it shows me this error:
JInstaller: :Install: Cannot find XML setup file.

Note that I tried many time to open a ticket but your system was not work and says write a message where the message field contains my text!!!


Please fix my problem or at least return the money back to me
Attachments:

Re: I cannot install it in my website 11 years, 10 months ago #3930

  • David Hoang
Dear Hisham Alghamdi

Please try with steps from the download package:
1 - Unzip the download package
2 - Open the folder which you just unzip, find a package for joomla 2.5 to install

Thanks

Re: I cannot install it in my website 11 years, 10 months ago #3933

David Hoang wrote:
Dear Hisham Alghamdi

Please try with steps from the download package:
1 - Unzip the download package
2 - Open the folder which you just unzip, find a package for joomla 2.5 to install

Thanks


Exactly, I did as you mension and then i installed it.
But I don't knwo the second step?!
Let me tell you my second step that I did:
Please see the attached picture to show you my steps
Attachments:
Last Edit: 11 years, 10 months ago by alfann.

Re: I cannot install it in my website 11 years, 10 months ago #3934

  • David Hoang
Dear Hisham Alghamdi
I do not understand your steps more

Please kindly explain me in detail?

Thanks

Re: I cannot install it in my website 11 years, 10 months ago #3936

after I upload the zip file and installed it from "Extension Manager". I clicked on "Module Manager" to see the module that I installed. I found "SJ Login, Register and Contact " as unpublished and changed the state to be as a published. Then I clicked on the "SJ Login, Register and Contact " module and I attached the pciture of the setteing inside the module. Please see the attached picture because I could not see the "SJ Login, Register and Contact " on my webpage. I might missed to do something, so could you tell me if there any steps left to see it.?
Attachments:

Re: I cannot install it in my website 11 years, 10 months ago #3937

  • David Hoang
Dear Hisham Alghamdi

For your image, you did not choose a position for it

Please kindly choose a position which you want to show it

Thanks
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