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error and module do not match
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TOPIC: error and module do not match

error and module do not match 4 years, 5 months ago #35832

i am really having issue with support , there should be a direct contact rather than posting
i ma not satisfied at all since i registered .
my page got errors
i starting the same guide as mentioned ( the guide is different as i am using joule 3.8 )
the module comes in different formal where you can not save it it looks like HTML page ,
and can not find the tabs .
i need a solution or money back please .

i can not add attachements

Re: error and module do not match 4 years, 5 months ago #35833

Dear Abhasil

Please send us the admin and ftp account in Website Information (for Admin Only) box to check directly.

thanks

Re: error and module do not match 4 years, 5 months ago #35836

Abhasil wrote:
i am really having issue with support , there should be a direct contact rather than posting
i ma not satisfied at all since i registered .
my page got errors
i starting the same guide as mentioned ( the guide is different as i am using joule 3.8 )
the module comes in different formal where you can not save it it looks like HTML page ,
and can not find the tabs .
i need a solution or money back please .

i can not add attachements

Re: error and module do not match 4 years, 4 months ago #35860

Dear Abhasil

We're sorry late.
Your site have error, prntscr.com/ipy46w
relate to your server understand DS
please go to /modules/mod_sj_k2_gridslider/core/helper.php and find

require_once(JPATH_SITE . DS . 'components' . DS . 'com_k2' . DS . 'helpers' . DS . 'route.php');
require_once(JPATH_SITE . DS . 'components' . DS . 'com_k2' . DS . 'helpers' . DS . 'utilities.php');

=> change to:

require_once(JPATH_SITE .'/components/com_k2/helpers/route.php');
require_once(JPATH_SITE .'/components/com_k2/helpers/utilities.php');

Thanks

Re: error and module do not match 4 years, 4 months ago #35869

i have done the changes but still i am getting the error :

Warning: require_once(/home/abzzleco/public_html/soluxu.com/components/com_k2/helpers/route.php): failed to open stream: No such file or directory in /home/abzzleco/public_html/soluxu.com/modules/mod_sj_k2_gridslider/core/helper.php on line 12

Fatal error: require_once(): Failed opening required '/home/abzzleco/public_html/soluxu.com/components/com_k2/helpers/route.php' (include_path='.:/opt/cpanel/ea-php56/root/usr/share/pear') in /home/abzzleco/public_html/soluxu.com/modules/mod_sj_k2_gridslider/core/helper.php on line 12

Re: error and module do not match 4 years, 4 months ago #35870

Dear prntscr.com/ipzj24

you can use include instead of require_once in

please go to /modules/mod_sj_k2_gridslider/core/helper.php and find

require_once(JPATH_SITE .'/components/com_k2/helpers/route.php');
require_once(JPATH_SITE .'/components/com_k2/helpers/utilities.php');

=> change to:

include(JPATH_SITE .'/components/com_k2/helpers/route.php');
include(JPATH_SITE .'/components/com_k2/helpers/utilities.php');

If it still have error
Please send us the pass ftp account again, i will check directly for you

thanks
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