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St News Ticker, Not working in Joomla 2.5
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TOPIC: St News Ticker, Not working in Joomla 2.5

St News Ticker, Not working in Joomla 2.5 6 years, 9 months ago #9437

  • jlabuelo
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  • Posts: 4
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Hi there

I have a problem with this module. It seems to me the perfect extension we are looking for, however we get two situations in the home page after activating/deactivating the module.

Sometimes the module itself does not appear in the home page even it is placed in a position present in the home page and with module set to "active", and other times it appears, however we get a message saying the there are no articles included in the Category we have selected in the configuration of the module.

Any ideas why this might be happening?, I dont know if the articles you include in the category selected as source in the module must be created in any specific way?.

We have deactivating also two other modules that use "jquery" to see if this was the reason, however the result is still the same.

An advice will be really appreciated here!! .

Thanks a lot in advance.

Re: St News Ticker, Not working in Joomla 2.5 6 years, 9 months ago #9491

Dear luis,

If some modules or plugins load jquery, maybe it occur conflict js. Please check your site again.
Could you please send your url to us?

Thanks

Re: St News Ticker, Not working in Joomla 2.5 6 years, 9 months ago #9495

  • jlabuelo
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  • Fresh Boarder
  • Posts: 4
  • Karma: 0
Hi

Yes we have other module with JQuery in the home page, however the problem is still there even if we set the other module to disabled.

The site is sill in a dev server, and the address is this one

caminoseuskadi.simplysmart.es


I have included the login and password in the ticket info for the admin user
Attachments:
Last Edit: 6 years, 9 months ago by jlabuelo.

Re: St News Ticker, Not working in Joomla 2.5 6 years, 9 months ago #9511

Dear luis,

Please add account information (ftp) in your ticket, we will check soon.

Thanks

Re: St News Ticker, Not working in Joomla 2.5 6 years, 9 months ago #9561

  • jlabuelo
  • OFFLINE
  • Fresh Boarder
  • Posts: 4
  • Karma: 0
Hi there

Here you can find the FTP information and also the admin account

url: caminoseuskadi.simplysmart.es
admin: smart/smart12

FTP: 83.165.197.187:33
user: sm/sm

Hope this helps. I have tried to reinstall the module three times... but still getting the same error

Cheers and thanks!!

Re: St News Ticker, Not working in Joomla 2.5 6 years, 9 months ago #9583

Dear luis,

We can't connect to your server. Please check FTP account again.

Thanks
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