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Can't delete the cache folder
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TOPIC: Can't delete the cache folder

Can't delete the cache folder 9 years, 12 months ago #7791

Hello
In my ftp, I try to remove the complete folder of the quickstart package but I can't because the cache folder stay with the plg_relatednews folder.
There are empty, but I can't delete.
I try to change the permission, but impossible.
Have you got a issue ?
Thanks

Re: Can't delete the cache folder 9 years, 11 months ago #7800

  • admin
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Dear JLM JLM,

I think the problem is from the permission of your server. Can you try to rename that folder?

Thanks
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Re: Can't delete the cache folder 9 years, 11 months ago #7837

Hello
I can change the name of the folder but I can delete it because I haven't got the permission.
How can I do to delete it ?

Re: Can't delete the cache folder 9 years, 11 months ago #7845

  • loitt
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Dear JLM JLM,

Please try to change the permission for cache folder (755 or 777) in the cpanel again.

Thanks
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Re: Can't delete the cache folder 9 years, 11 months ago #7851

I can change the permission of the cache folder, but I can't change the permission of the plg_relatednews folder (341)
Have you got another idea for me ?
Thanks

Re: Can't delete the cache folder 9 years, 11 months ago #7864

  • loitt
  • OFFLINE
  • Platinum Boarder
  • Posts: 2222
  • Karma: 48
Dear JLM JLM,

Please try to change the permission for plg_relatednews folder in the cpanel again.

Thanks
Ticket System | Join our Clubs to download our extensions and templates
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