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You are here: HomeBlogRecommendationTop 10 Best PHP Help Desk Scripts | PHP Scripts for Support Tools
May.05.2018

Top 10 Best PHP Help Desk Scripts | PHP Scripts for Support Tools

As a web owner, if you are selling products or services on your website, it is really benefit for you when you have a great support and help features tool that allow your website's visitors easily and quickly connect to you. Dealing great support will lead to the customers' satisfaction and bring the success to your business.

Top 10 Best PHP Help Desk Scripts | PHP Scripts for Support Tools

Here are top 10 Best PHP Help Desk Scripts that help you to build your support system such as live chat, FAQ pages, support centers, forums and lots more. Let's go through this list and pickup the one you need.

Best PHP Help Desk Scripts | PHP Scripts for Support Tools

1. PHP Live Chat Pro

PHP Live Chat Pro is a Live Support Chat help desk with PHP & MySQL based. It can be used for any website, work with any website platforms: HTML, PHP, WordPress, Joomla, Drupal, OpenCart (any website with PHP & MySQL back-end).

Features:

  • Easy installation
  • Departments
  • File sharing
  • Operator initiated talks
  • Map with chatting visitors
  • Full translation support
  • Images & videos in the chat box
  • Widget display blacklist
  • Geolocation
  • Automatic language switch

2. ChatBull Pro

Chatbull Pro is a Php Live Chat plugin to provide live chat support for website visitors. It is built upon latest frameworks and technologies which includes CodeIgniter & AngularJS. ChatBull also supports Desktop & Android app which helps you to connect with your potential customers and understand their need.

Features:

  • Web app, Desktop app and mobile app available
  • Notifications when new requests are made
  • Multi-language support
  • Quickly response
  • Add different departments
  • Unlimited operators
  • Translate to your language
  • Share files during chat
  • Track live visitors
  • Customize chatbox

3. SupportDesk

Supportdesk helps you to provide support through ticket system. To submit a ticket, user need to provide such information: name, email address then select department and the priority. An email will be sent to user when the ticket has been successfully opened.

Features:

  • Tickets are organised by departments
  • Clean and simple user interface
  • Slack integration
  • Multi department
  • Email notification
  • Latest technologies

4. Support Centre

Support Centre is an Advanced, powerful PHP Ticket System script that allows users to create tickets and get support from your staff. It comes with a built in knowledge base, so you can create detailed articles to give extra support.

Features:

  • Security login system
  • Powerful ticket system
  • Knowledge based
  • Detailed documentation
  • Social media login
  • Advanced admin panel
  • User role system
  • Allow to create custom fields

5. Best Support System

Best Support System is self-hosted support ticket application.It handle support ticket, manage email ticket, collect any payment by Paypal. It has easy installer so you don’t need any programming skill.

Features:

  • Automatically suggest article knowledge
  • Pro active search
  • Highly secured
  • Easily customizable
  • Customize payment
  • Envato integration
  • Collect user feedback
  • Automatic update system
  • Multi-language
  • Multiple Theme & Any App Color

6. Live Client Chat

Client Live Chat is an exclusive support chat, adaptable to any website, you just need to include an little javascript code. And talk with your customers/visitors has never been easier

Features:

  • Automatically detect user language (backend and frontend)
  • Realtime world map of visitors!
  • Unlimited colors (colors picker)
  • Unlimited number of personalized answers ready for use.
  • Advanced informations of visitors (IP, REFERRER etc.)
  • Visitor’s easly auto-login and Facebook Login
  • Answers offline-chats directly from the panel
  • Send automatic opening’s link to visitors
  • It does not weigh down the site, due to the database Firebase.
  • Start you the chats with your customers

7. Support Board

Support Board is a powerful Support desk and chat plugin for PHP. It is a complete tickets system, chat, dedicated membership system and much more. Support Board should be complete solution to provide support to your audience.

Features:

  • Slack chat full synchronization
  • Dialogflow bot rich messages sending
  • Notify users and agents by email when a reply is received
  • Fast, powerful and user friendly tickets system
  • Fully esponsive for smartphones and tables
  • Dedicated users system for login, registration and admin
  • Custom registration form with four optianal fields
  • Manage both support and the chat conversations and tickets in one place
  • Send a message to new users automatically
  • Colors Change the chat colors

8. HelpDesk 3

HelpDesk 3 is an easy, fast, beautiful and fully responsive PHP Help Desk Script. It provides an all in one support solution including Live Chat, Support Tickets, Email to Tickets, Client Management, Billing, Client Api, FAQ, CMS and a Blog.

Features:

  • Fully responsive
  • Search engine friendly
  • Self-hosted
  • Live chat 3
  • Credit system
  • Ticket system
  • Easy installation
  • Security protect
  • Client history
  • Live Online visitors

9. Pearls

Pearls is a simple, yet powerful Questions/Answers platform. Build on bootstrap 3.3, using pure PHP,Jquery,Ajax and has many cool features, You can use this script to give your visitors a community for posting questions and answer them in Quora like fashion.

Features:

  • Installer script available
  • Chat Included
  • Infinite Scrolling
  • User Profile Cropping
  • RTL Supported
  • Ads-FriendlyAds-Friendly
  • Translatable
  • Social Ready
  • Bad words filter
  • Reporting system

10. FAQDesk

FAQ Desk does not offer live chat or ticket support system, it provides a frequently asked questions page only. It is a best choice for startups with limited resources to invest in a fully functional support team.

Features:

  • Easy to manage FAQs
  • FAQ categories
  • Clean UI
  • Multiple Staff
  • Built with Laravel

You can find the most suitable PHP Help Desk Scripts based on your business demand and features. We've collected a various help desk solution in this Top 10 Best PHP Help Desk Scripts | PHP Scripts for Support Tools article in order to help you in each step to create your support system.

If you want to find more useful tools for your website, please visit our Recommendation page.

Source: https://code.tutsplus.com

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