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Products not always added to cart
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TOPIC: Products not always added to cart

Re: Products not always added to cart 10 years, 11 months ago #10418

  • SA Thuy
Website Information (for Admin Only)
Site Url: http://www.bergsvers.nl
Admin Username:sergio
Admin Password:21immortal
FTP/SSH Server:bergsvers.nl
FTP/SSH Username:sergio
FTP/SSH Password:81immortal

directory: /domains/bergsvers.nl/public_html

Re: Products not always added to cart 10 years, 11 months ago #10439

Unfortunately it's still not fixed.

Most of the time it's the first product I add to cart.

Also a lot of customers call to report this error. The add to cart popup appears and confirms it's added, but the cart won't update.

Re: Products not always added to cart 10 years, 11 months ago #10453

  • SA Thuy
Website Information (for Admin Only)
Site Url: http://www.bergsvers.nl
Admin Username:sergio
Admin Password:21immortal
FTP/SSH Server:bergsvers.nl
FTP/SSH Username:sergio
FTP/SSH Password:81immortal

directory: /domains/bergsvers.nl/public_html
Dear Sergio Wong Chung,

Maybe, sometimes your site occur js conflict. I installed a plugin to resolve it. Please check your site again.

Thanks

Re: Products not always added to cart 10 years, 11 months ago #10460

Thank you,

The first product is added now without problem, I wil continue testing, for now seams great.

Which plugin is this?

Thanks for great support.

Re: Products not always added to cart 10 years, 11 months ago #10464

  • SA Thuy
Website Information (for Admin Only)
Site Url: http://www.bergsvers.nl
Admin Username:sergio
Admin Password:21immortal
FTP/SSH Server:bergsvers.nl
FTP/SSH Username:sergio
FTP/SSH Password:81immortal

directory: /domains/bergsvers.nl/public_html
Dear Sergio Wong Chung,

That is jqueryeasy plugin. If you have any problems about the module, please contact with us, we will check as soon as possible.

Thanks
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