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purchased but cannot get it to work
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TOPIC: purchased but cannot get it to work

Re: purchased but cannot get it to work 2 years, 2 months ago #38232

Dear ducky

I checked the background the image show normally prntscr.com/mrpzzx

thanks

Re: purchased but cannot get it to work 2 years, 2 months ago #38256

Common guys !!! That is just insulting, showing a screenshot of of our site. Don't you think I can see a background there now ??

Am I supposed to leave a live site menu transparent for days, for you to look at it.
I f you had taken more than a second to look at it you would see that it is the same background under each dropdown. Set in the CSS..
Now I have discovered the menu is not showing in mobile mode.
Tried to send screenshots, but your forum is not letting me.

How many hours do I have to waste to get this to work as it should ??
Been over 4 hours already...
Last Edit: 2 years, 2 months ago by ducky.

Re: purchased but cannot get it to work 2 years, 2 months ago #38270

Dear ducky

You can submit the ticket to security and get our support faster.
1. about background please check the image not right here prntscr.com/mtfabi

2. It is missing this icon here: prntscr.com/mtfbtm
You can add the css below for your site:

a.btn-sambar{display:none;}
@media(max-width: 767px) {
a.btn-sambar{
width: 40px;
height: 40px;
display: inline-block;
line-height: 5px;
padding: 10px;
background: #000;
color: #fff;
}
a.btn-sambar span{
display: inline-block;
}
}

it will show for you: prntscr.com/mtfihy

thanks

Re: purchased but cannot get it to work 2 years, 2 months ago #38285

You can submit the ticket to security and get our support faster.
If by security you mean, report to monitor. That doesn't seem to work either.

First of all, Thank You for the mobile fix !! I mean no harm by my words, but our businesses relies on our site and I hate wasting time. Business is business, nothing personal.

"1. about background please check the image not right here prntscr.com/mtfabi"

Again WTF, yes your screenshot is what happens when i try to add an image as a background to your mega menu.

Thanks for showing me that adding a background does not work!
I add an image and that is what your menu does to the code. So WTF!

Sorry for my tone, but this is getting ridiculous. Taking 3 times as long just to get something working. I hate inefficiency!
Last Edit: 2 years, 2 months ago by ducky.

Re: purchased but cannot get it to work 2 years, 2 months ago #38289

Dear ducky

This issue is relate to your site use the cache image change the url path of the image: prntscr.com/mux4un prntscr.com/mux5f6
When i edited the code in /public_html/modules/mod_sj_megamenu_res/core/classes/menu.php
but your site do not get the new code prntscr.com/muy7hf
Maybe relate to your cache server, pleas clear cache and check this issue again

thanks
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