Hey,

The website is owned by one of my customers. For that reason it is not possible to send you any account details.
Because the module did not work, I choose for another solutions.

Is it possible to get a refund of the module??

Thanks Ralph

Dear ralphger

From our policy: www.smartaddons.com/terms-of-use
Important: Refund is not applicable for purchasing a single product.

In this case, i am sorry for this request.

Please try to submit a ticket, work with our technicals, they can solve issues very fast

Thanks

Depending on the hosting you use, you will have to go into your Cpanel to change the file or folder to 644 or 755. And 755 is what you should use for all your folders and 644 for your files.