Terms of Use

Saturday, 03 July 2010 09:08

You should carefully read the following terms and conditions of SmartAddons. Your purchase or use of SmartAddons products that you have read and accepted these terms and conditions. If you have any questions or concerns, you may contact us at the contact page.

Name of Products

1. Joomla Extension Products:
There are 3 parts in the name of Joomla Extension Products:
  • Prefix: SJ
  • Component of Joomla: Content/K2/Virtuemart/Zoo/Sobi2
  • Main name
For example: SJ Content Slideshow, SJ Portfolio with K2...
2. Joomla Template Products:
There are 3 parts in the name of Joomla Template Products:
  • Prefix: SJ
  • Main name
  • Suffix: Template
For example: SJ Business Template, SJ Travel Template
3. Magento Extension Products:
There are 2 parts in the name of Magento Extension Products:
  • Prefix: SM
  • Main name
For example: SM Slideshow III

Download

After we have successfully received your payment, your order information will be emailed to the address. It normally happened within minutes. If you do not receive this information in 24 hours from you completed order process please contact us support at www.smartaddons.com
- With Single Product, you can download 5 times in 3 months for your products which you purchase.
- With Membership, you can download packages according to your time you purchase

Compatibility and Updates

For the purposes of products update, developers of SmartAddons make all the efforts to create elements for the latest version of the extensions that goes with these extentions. Without prejudice to all the aforementioned, we shall bear no liability for product incompatibility with any of the future versions.

Technical support

1. SmartAddons provides a free-of charge technical support for purchased extensions by the use of a ticketing system. In general, this support is not available for products that are free of charge.
2. For the installation of the extensions, SmartAddons asks buyers to refer to the installation instructions given in the extensions documentation. In particular, refer to the hardware and extensions environment that is required at the buyer's end.
3. In the case of extensions defects that do not result from any fault of the buyer's and which have not been reasonably apparent during checking of the system requirements and testing before the purchase even under compliance with the required diligence, support will be free of charge.

Refund Policy

All purchases at smartaddons.com are covered by our " 7 days No Questions Asked Refund Policy". Usage of our products for 7 days, will assure of our high quality Templates or Extensions and incase you are not convinced, you can ask for refund, which would be duly processed back for you, no questions asked. Please read the guidelines governing the refund policy.

  • Refund is not applicable after 7 days since the date of your membership purchase.
  • Refund amount is equal to the membership fee minus the discount (if any).
  • Refund is not applicable on membership renewals.
  • Refund would be denied in abuse cases, with abnormally high numbers of downloads within the 7 days.

SmartAddons reserves the right to refuse refunds if any efforts of refund policy abuse are detected. It has been observed that some of the users are rampantly downloading all products and then asking for refund and again re-signup when new products are launched and then again ask for refund.

Single Product Licenses

  • Persional: Product can be used on unlimited domains, but support is on one domain.
  • Business: Product can be used on unlimited domains and support is on five domains.
  • Developer: Product can be used on unlimited domains and support is on unlimited domains

MemberShip Licenses

Please see more here