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[SOLVED] Images only show if resize setting is set to none
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TOPIC: [SOLVED] Images only show if resize setting is set to none

Re: Images only show if resize setting is set to none 10 years, 6 months ago #12576

  • Melanie
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Hi,

please find access details above.

Kind regards

Mel
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Re: Images only show if resize setting is set to none 10 years, 6 months ago #12731

  • Melanie
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  • Single Product
  • Fresh Boarder
  • Posts: 11
  • Karma: 0
Hi,

I put my site open to you for a day but you never got to look at it.

As you can appreciate, I can't leave it open continuously with Super Admin access for security purposes.

I am just about to give up on this product as can't get it to display properly. Can you not advise how I address this issue myself? Everything works except the resizing of images, and as a result it looks tacky and unprofessional. I would like it to look like your demo. Can you help me? I have put the admin access live again for a couple of hours using the login details above
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Re: Images only show if resize setting is set to none 10 years, 6 months ago #12768

  • Melanie
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  • Posts: 11
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Ok,

I am abandoning this product now. Its unfortunate that no support member could bother to help me as its put me off purchasing anything else from you - a shame as had other add-ons in mind, but as the support is so poor, its not worth taking the risk.

Poor show guys - very disappointing and wasted my money!
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Re: Images only show if resize setting is set to none 10 years, 6 months ago #12771

Dear Mel Brummell,

I am sorry about the lateness. Could you please send your site account to us again?
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Re: Images only show if resize setting is set to none 10 years, 6 months ago #12773

  • Melanie
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  • Single Product
  • Fresh Boarder
  • Posts: 11
  • Karma: 0
Hi,

thanks for responding. I have enabled access again using sign in details above

Mel
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Re: Images only show if resize setting is set to none 10 years, 6 months ago #12779

Hi,

Could you please send your site account ftp to us?

Require Help
From Staff + Mod/Admin?


Thanks!
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