Hello, virtuemart correctly configured as shown in the accompanying drawing.

We hope a solution.

Thank you.

Hello, we still expect that solve the problems that we have reported.

We await your response.

Thank you very much.
A greeting.

Hi Marta Asolas

Could you please send us your admin account to check this issue.
You can input your account to:
Require Help
From Staff + Mod/Admin?
When you reply.

Thanks & regards!

Hi, I do not understand what they need. Now you have ftp access data and data access Joomla as administrator.

I look forward to your response.

Thank you.

Hello, we still expect that solve the problems that we have reported.

We await your response.

Thank you.

Hello, long time and you're writing does not get any response. Please, we need you to answer and solution to bear coupons for virtuemart is not working with your template, but with other templates.

We await your reply.